Terms of Service
1. Agreement to Terms
By accessing or using Redwich content generation service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Description of Service
Redwich provides a platform for generating human-quality content, specifically designed to be YouTube-ready. Our service uses advanced AI technology to help users create content that matches their voice and creative style. The service is provided as is and as available without warranties of any kind.
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. Subscription and Payments
Some aspects of the Service may be provided for a fee. You will be required to select a payment plan and provide accurate billing information including full name, address, state, zip code, and valid payment method information.
By submitting such payment information, you automatically authorize us to charge all subscription fees incurred through your account to any such payment instruments.
All payments are non-refundable except as expressly provided in these Terms or when required by law. You may cancel your subscription at any time, but you will not receive a refund for any fees already paid.
5. Content Ownership and License
You retain all rights to any content you create using our service. However, to operate our service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content.
You represent and warrant that: (1) you own the content created through our service or have the right to use it and grant us the rights and license as provided in these Terms, and (2) the content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.
6. Prohibited Uses
You agree not to use the Service to:
- Create content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Harvest or collect email addresses or other contact information of other users
- Create content that infringes upon or violates the intellectual property rights of others
- Generate content that promotes discrimination, bigotry, racism, hatred against any individual or group
- Attempt to circumvent any access controls or usage limits
7. Limitation of Liability
In no event shall Redwich, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Indemnification
You agree to defend, indemnify, and hold harmless Redwich, its parent company, officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the Last Updated date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
11. Contact Us
If you have any questions about these Terms, please contact us at terms@redwich.com.
Last Updated: February 19, 2025